Return policy

We guarantee full refund in case of quality problems within 30 days after receipt. Please send us a photo of the product to confirm whether it is true, and we will arrange the return for you as soon as possible.

If the product model/size/color is not satisfactory, you can choose to return the product, the returned product must be the original packaging, unused products. Please send us a photo of the product so that we can confirm whether it is correct. We can accept your return, but you have to bear all the shipping costs.

Products will not be returned within 30 days after arrival under the following conditions: items that have been cleaned, worn, used or destroyed will not be returned, the outer packaging is damaged, but the quality of shoes will not be affected, because of uncontrollable factors of express delivery. We don't accept returns for the wrong size and style. We will resend the parcels intercepted by Chinese customs, but we are not responsible for the parcels intercepted by foreign customs.